Shipping Policy

At Kolachi Leathers, we are committed to delivering high-quality leather products to our customers in Canada and the USA. Please read our shipping policy carefully to understand our process, timelines, and costs.

1. Shipping Locations

  • We currently ship to Canada and the USA.
  • At this time, we do not offer international shipping outside of these regions.

2. Processing Time

  • Orders are typically processed within 2-3 business days after payment confirmation.
  • Custom or special request orders may require additional processing time. You will be notified of any delays.

3. Shipping Methods & Estimated Delivery Time

We offer the following shipping options:

For Canada:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-4 business days

For the USA:

  • Standard Shipping: 7-10 business days
  • Express Shipping: 3-5 business days

Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected.
  • We offer free standard shipping on orders over a certain amount (check our promotions for details).

5. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

6. Customs, Duties, and Taxes

  • Orders shipped to the USA may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the buyer.
  • Kolachi Leathers is not responsible for any delays caused by customs clearance.

7. Lost, Delayed, or Damaged Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us, and we will assist in tracking your package.
  • In case of a lost or damaged shipment, notify us immediately at sales@kolachileathers.com with your order details.
  • We will work with the carrier to resolve the issue and offer a replacement or refund if necessary.

8. Address Accuracy

  • Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any questions or need further assistance regarding shipping, feel free to reach out to our customer support team.